Note that the shipping details we provide are in compliance with the warehouse guidelines. Please do not make your own adjustments or break up the shipment. Doing so may result in penalties, order cancellation, or extra charges. If a change needs to be made please call us first.
Orders damaged or lost during transit must be claimed directly with the shipping company. It is your responsibility to purchase insurance on your shipments. Should damage upon arrival units not be caused by shipping, please advise us within 3 days of receiving the shipment along with images and any other documentation.